If you think the EU institutions have abused their powers he will investigate your claim. The European Ombudsman Nikiforos Diamandouros presented his annual report to the Parliament.

Justice for Citizens

https://api.multimedia.europarl.europa.eu/documents/20125/15334682/n001-101125-001-en.srt

If there is an abuse of power,  discrimination

or a lack of transparency  by the EU’s institutions,

Greek Nikiforos Diamandouros came  to present his annual report to the EP,

a chance for MEPs to define  his role in the EU.

Citizens have the right to  proper administration

and from now on  it is legally enforceable,

This allows the ombudsman to have  a stronger and more important role

in the resolution of problems  of this type.

But the ombudsman’s powers  don't match those of a Court of Justice.

In 2009 in a case concerning  the car maker Porsche,

an NGO had to wait over 15 months for  documents from the Commission.

For the first time the ombudsman  submitted a report to the EP,

the only means of pressure  left open to him.

The ombudsman is right  to have done this,

because it is not an easy report,  it is the first one for such an issue.

Next week MEPs will set out the rules for  the Citizens’ Initiative.

The ombudsman will have his word to say  in the event of abuse by the Commission.

It's logical that when a complaint is lodged  concerning an allegation that

the Commission has poorly handled  such an initiative,

citizens could turn to  the courts or the ombudsman.