The European Parliament has always been a strong advocate of passenger rights irrespective of the mode of transport used. Its main aim is now to ensure that the texts adopted in recent years are properly applied.

Common rules have been drawn up in an effort to ensure that passengers receive at least a minimum level of assistance in the event of serious delays to or cancellation of their journey, irrespective of the mode of transport used, and, in particular, to protect more vulnerable travellers. The rules also provide for compensation schemes. A wide range of derogations may be granted for rail and road transport services, however, and court actions challenging the application of the rules are still common.

See more on this topic by visiting our <a href="https://multimedia.europarl.europa.eu/en/passenger-rights-8th-parliamentary-term_9702_pk">package</a> for the 8th parliamentary term.

&nbsp;Air passengers rights

​​​​​​​In 2013 the European Commission presented a proposal for updated air passengers rights rules, on which the European Parliament adopted a position in 2014. Progress on reaching an interinstitutional agreement was stalled for 11 years, until in June 2025 EU ministers reached a political agreement among themselves, opening the way for negotiations with Parliament.

passenger rights (T)

air transport package (T)

consumers' protection (T)

railway package (T)

9th parliamentary term

2021 European Year of Rail (T)

Passenger rights

TRAN vote on two legislations that seek to reinforce passenger rights

EU Passenger rights rules: extracts from the vote and statements by Matteo RICCI (S&D, IT), Andrey NOVAKOV (EPP, BG), and by Jens GIESEKE (EPP, DE), Rapporteurs

Infoclip: Passenger rights

Rail passengers' rights and obligations: extracts from the debate (28/04) and from the vote (29/04)

Description

Tag

Receive updates on this topic

Description

Tag

Further information

Receive updates on this topic