Jedes Jahr am 15. März wird der Weltverbrauchertag begangen, der das Bewusstsein für die Rechte und den Schutz von Verbraucherinnen und Verbrauchern auf der ganzen Welt schärfen soll. In der Europäischen Union spielt das Europäische Parlament eine entscheidende Rolle bei der Wahrung der Verbraucherrechte. Bei über 450 Millionen Verbraucherinnen und Verbrauchern in der EU sind faire Behandlung, Transparenz und Sicherheit auf dem Markt unerlässlich. In diesem Podcast geht es darum, wie die EU die Verbraucherrechte schützt.

Weltverbrauchertag

On 22 March 2023, the European Commission put forward a proposal for a directive on green claims. The proposed directive would require companies to substantiate the voluntary green claims they make in business-to-consumer commercial practices, by complying with a number of requirements regarding their assessment (e.g. taking a life-cycle perspective). No single method for the assessment would be stipulated

EPRS Policy Podcast - Green claims' directive: Protecting consumers from greenwashing

The European Commission has announced the establishment of a 'right to repair', with a view of saving costs for consumers and facilitating the development of a circular economy. The right to repair may refer to different issues and situations: repair during the legal guarantee, the right to repair after the legal guarantee has expired, and the right for consumers to repair products themselves. Rates of repair depend on the type of a product, with the cost of repair being the most important reason consumers avoid repair. Research shows that consumers favour products that are easily repaired, but their willingness to pay for such products depends on the type of product and the way information on the reparability is presented to them...

EPRS policy podcast - Right to repair

Sequencing and analysis of the human genome, all the genetic information stored in our DNA, enable understanding about a person’s ancestry, health and various traits. DNA sequencing greatly benefits medicine and the life sciences by allowing them to predict and cure diseases. While DNA sequencing technologies continuously improve and become less costly, what if we all soon possessed our personal, smart DNA sequencers and apps to analyse DNA?

EPRS podcast - STOA: What if consumers could use devices to sequence DNA?

Household consumption in the EU has major environmental impacts, which in a number of cases exceed planetary boundaries. Two thirds of consumers in the EU realise that their consumption habits have negative effects on the environment, and the solution that they mention most often is to change consumption habits and production patterns. However, a number of studies have shown a gap between consumers' good intentions and their actual behaviour.

EPRS policy podcast - Sustainable consumption: Helping consumers make eco-friendly choices

To help consumers to make healthier food choices, the European Commission wants producers of foods and drinks to display clear nutritional information on the front-of-pack. But this may not be so simple… Some Member States have already introduced their own labelling schemes to mark “healthy” products but will the EU win the battle at European scale?

EPRS policy podcast - Nutrition labelling schemes used in Member States

The EU has some of the strongest rules on consumer protection in the world! But sometimes, it can be difficult to enforce them… So, what can you do, as European consumer, if you’re not getting value for money? Get to know your rights!

EPRS policy podcast - Enforcement of consumer protection

Wussten Sie, dass Antwerpen der weltgrößte Umschlagplatz für Rohdiamanten ist? Etwa 85 % des Handels mit diesen Edelsteinen wird über die belgische Hafenstadt abgewickelt. Die EU spielt also beim weltweiten Diamantenhandel eine zentrale Rolle. Viele Diamanten stammen jedoch aus Gebieten, in denen Konflikte herrschen. Und mit dem Geld, das ihr Abbau bringt, werden häufig genau diese verheerenden Konflikte finanziert. Die EU lässt das nicht kalt; daher versucht sie, diesen Teufelskreis zu durchbrechen, zum Beispiel so:

Das tut Europa für Verbraucher, die wegen sogenannter Konfliktmineralien besorgt sind

Heutzutage können viele von uns gar nicht mehr auf das Smartphone verzichten. Deswegen hat die EU Vorschriften erlassen, damit sie zuverlässig, sicher und bei Bedarf einsatzbereit sind. Hier sind drei Beispiele:

Das tut Europa für Smartphone-Käufer

Die EU setzt sich nicht nur dafür ein, dass elektrische Haushaltsgeräte sicher und energieeffizient sind, sondern auch, dass Ihnen als Verbraucher eine große Auswahl zur Verfügung steht.

Das tut Europa für Käufer von Elektrogeräten

Schon für Schnäppchenjäger ist es manchmal schwierig, aufdringlichen Verkaufsstrategien aus dem Weg zu gehen und sich nicht hinters Licht führen zu lassen. Noch schwieriger ist es allerdings für Käufer, die wirklich Schutz brauchen. Um Verbraucher mit geistigen oder körperlichen Schwierigkeiten zu schützen, tut die EU daher diese drei Dinge:

Das tut Europa für Verbraucher, die geschützt werden müssen

Sie lieben gutes Essen, und Spezialitäten aus Europa haben es Ihnen besonders angetan? Dann sind Ihnen vielleicht schon einmal Logos wie „geschützte Ursprungsbezeichnung“ aufgefallen – zum Beispiel auf der Verpackung von Nürnberger Lebkuchen oder steirischem Kürbiskernöl. Diese Logos sind sogenannte Gütesiegel. Sie stehen dafür, dass die EU die Namen und die hohe Qualität einzigartiger Produkte schützt.

Das tut Europa für alle, die auf regionale und traditionelle Erzeugnisse schwören

Als Verbraucher in der EU haben Sie zahlreiche Rechte. Außerdem gibt es viele verbraucherfreundliche Vorschriften. Hier sind einige Beispiele.

Das tut Europa für Verbraucher

Mögen Sie Bananen? Damit sind Sie nicht allein – die EU ist der weltgrößte Einführer von Bananen. Wussten Sie übrigens, dass es eine ganze Reihe europäischer Erzeuger gibt – etwa auf den Azoren oder den Kanarischen Inseln? Diese haben allerdings große Konkurrenz aus Staaten außerhalb der EU, in denen die Produktionsbedingungen deutlich laxer gehandhabt werden. Daher setzt sich die EU für die nachhaltige Erzeugung ein, zum Beispiel so:

Das tut Europa für Menschen, die gerne Bananen essen

Electricity is everywhere. That means everyone consumes it, whether they know it or not. Here are a few examples of what the EU does for you.

Das tut Europa für Stromverbraucher

Heizen oder kochen Sie mit Gas? Dann tut die EU drei Dinge für Sie:

Das tut Europa für Gasverbraucher

Gemäß Unionsrecht haben Gas- und Stromverbraucher umfassende Rechte. Hier sind drei Beispiele:

Das tut Europa für Energieverbraucher.

In der EU gibt es tausende verschiedene Rebsorten. Aber wie können wir sicher sein, woher unser Wein kommt und was darin ist? Um Weintrinker besser zu informieren, tut die EU einiges.

Das tut Europa für Weintrinker

EU rules on product safety are defined in the General Product Safety Directive (GPSD). Under the directive a product is safe if it meets all statutory safety requirements under European or national law. If there are no regulations or EU standards referenced in the Official Journal of the European Union, the product's compliance is determined according to other reference documents such as other European standards, national or international standards, Commission recommendations, or codes of practice. The General Product Safety Directive applies to consumer products when there are no specific provisions with the same objective in the rules of EU Law governing the safety of the products concerned. That means it applies totally to products such as child care articles or certain COVID-19 related products, such as sanitising gels and certain type of face masks and only residually to products where sectorial legislation exists such as pharmaceuticals and medical devices. Businesses must: only place products which are safe on the market, inform consumers of any risks associated with the products they supply, make sure any dangerous products present on the market can be traced so they can be removed to avoid any risks to consumers. MEPs want more stringent EU rules to protect children Existing rules and market surveillance activities should be strengthened to ensure the safety of all toys sold on the EU market, including from non-EU countries and online.

In March 2023 MEPs, also endorsed the revised rules on product safety of non-food consumer products. The new regulation aligns the existing General Product Safety Directive with the latest developments in digitalisation and the surge in online shopping.

In this Plenary MEPs are set to vote on their position on a proposal to revamp EU legislation on toy safety. The update of the current directive aims to respond to the increase in online shopping and the use of digital technologies, among other challenges. The proposed regulation extends EU bans on harmful chemicals in toys to include endocrine disruptors and makes it easier for consumers to access safety information, for example via a QR code.

Consumer product safety

The constitutive meetings of the European Parliament's standing committees and subcommittees take place in Brussels on 10 July 2019, following the appointment of their members in the plenary sitting of 3-4 July. During the meetings, each committee and subcommittee will elect its respective bureau, made up of a Chair and Vice-Chairs, for a two-and-a-half year mandate. The newly set up committees will then start holding their regular meetings during the week of 22 July.

IMCO - Committee on Iternal Market and Consumer Protection

European measures for consumer protection are intended to protect the health and safety and economic and legal interests of European consumers, wherever they live, travel or shop in the EU.

EU provisions regulate both physical transactions and e-commerce, and contain rules of general applicability together with provisions targeting specific products, including medicines, genetically modified organisms, tobacco products, cosmetics, toys and explosives.

Consumer protection (2019-2020)

Voting session

The Internal Market and Consumer Protection Committee votes on an update to EU rules on the safety of toys to better protect children and tackle the new challenges brought about by e-commerce and new technologies such as AI. The proposed regulation introduces new bans on the most harmful chemicals such as endocrine disruptors and a digital product passport to facilitate safety checks

IMCO vote on Toy safety

Press conference on Green Claims Directive

EP Plenary session - Data collection and sharing relating to short-term accommodation rental services

Joint committee on Civil Liberties, Justice and Home Affairs and committee on Internal Market and Consumer Protection

LIBE

IMCO

Committee on Internal Market and Consumer Protection

Joint committee on International Trade and committee on Internal Market and Consumer Protection

INTA

Joint committee on Internal Market and Consumer Protection and committee on Legal Affairs

JURI

Joint committee on Environment, Public Health and Food Safety and committee on Internal Market and Consumer Protection

ENVI

Joint committee on Internal Market and Consumer Protection and committee on Civil Liberties, Justice and Home Affairs

Joint committee on Internal Market and Consumer Protection and committee on Environment, Public Health and Food Safety

Joint committee on Budgetary Control and committee on Internal Market and Consumer Protection

CONT

Press conference by Biljana BORZAN, rapporteur on empowering consumers by fighting greenwashing and improving product labelling

Breakfast directive - illustration

EP Plenary session - Gender aspects of the rising cost of living and the impact of the energy crisis

Press conference on empowering consumers by fighting greenwashing and improving product labelling

EP Plenary session - Empowering consumers for the green transition

IMCO public hearing on ' Performance of the Package Travel Directive and Consumer Protection '

IMCO trilogue on Empowering consumers

EP Plenary session - Consumer credits

European Consumer Food Waste Forum

IMCO Public Hearing Online safety of vulnerable consumers (minors)

EP Plenary session - Empowering consumers for the Green transition

IMCO public hearing on 'the state of consumer rights in the EU in times of crisis: how are they enforced and is effective redress available?'

Open Finance at the Benefits of Consumers Conference

EP Plenary session - Consumer protection in online video games: a European Single Market approach

IMCO trilogue on Consumer Credits Directive

ITRE ENVI joint committee - Exchange of views with Ms Kadri SIMSON, Commissioner for Energy, on the energy crisis

Following European elections in May 2019, the Parliament held its constituent session on 2 July 2019. Parliament, Council, and the Commission identified common priorities and committed to deliver on before the 2024 European Elections. With the series of videos "European Parliament’s priorities and achievements (2019-2024)", have a look back at the different legislative and political achievements reached by the EP. Parliament and Council approved new rules for recycling and producing sustainable batteries and reducing packaging waste. MEPs voted on a series of proposals to limit food and textiles waste. MEPs with the Council on an extensive revamp of the Eco-Design Directive for products to last longer and be easier to repair, upgrade and recycle. They also reached a deal on new rules on the right to repair.

European Parliament’s priorities and achievements (2019-2024): Consumer policies

MEPs debate and take a final vote on the reform of the EU electricity market to protect consumers from sudden price shocks and on new rules to facilitate the uptake of renewable and low-carbon gases, including hydrogen, on the EU’s gas market. Closing statements by Didier REYNDERS, European Commissioner for Justice, Jerzy BUZEK (EPP, PL), Jens GEIER (S&D, DE), and Nicolás GONZÁLEZ CASARES (S&D, ES), Rapporteurs.

Reform of the energy and electricity markets: Closing statements by Didier REYNDERS, European Commissioner for Justice, Jerzy BUZEK (EPP, PL), Jens GEIER (S&D, DE), and Nicolás GONZÁLEZ CASARES (S&D, ES), Rapporteurs

MEPs debate and take a final vote on the reform of the EU electricity market to protect consumers from sudden price shocks and on new rules to facilitate the uptake of renewable and low-carbon gases, including hydrogen, on the EU’s gas market. Second part of MEPs debate.

Reform of the energy and electricity markets: MEPs debate (part 2)

MEPs debate and take a final vote on the reform of the EU electricity market to protect consumers from sudden price shocks and on new rules to facilitate the uptake of renewable and low-carbon gases, including hydrogen, on the EU’s gas market. First part of MEPs debate.

Reform of the energy and electricity markets: MEPs debate (part 1)

MEPs debate and take a final vote on the reform of the EU electricity market to protect consumers from sudden price shocks and on new rules to facilitate the uptake of renewable and low-carbon gases, including hydrogen, on the EU’s gas market. Opening statements by Jerzy BUZEK (EPP, PL), Jens GEIER (S&D, DE), Nicolás GONZÁLEZ CASARES (S&D, ES), Rapporteurs, Maria GRAPINI (S&D, RO) on behalf of IMCO Committee, Didier REYNDERS, European Commissioner for Justice. This transcription is a result of an automatic process. Please check against delivery.

Reform of the energy and electricity markets: opening statements by Jerzy BUZEK (EPP, PL), Jens GEIER (S&D, DE), Nicolás GONZÁLEZ CASARES (S&D, ES), Rapporteurs, Maria GRAPINI (S&D, RO) IMCO Committee and Didier REYNDERS, EU Commissioner for Justice

MEPs vote on the following topics: Laying down additional procedural rules relating to the enforcement of Regulation (EU) 2016/679; New Regulation on Construction Products; Amending Directive 2013/34/EU as regards the time limits for the adoption of sustainability reporting standards for certain sectors and for certain third-country undertakings; Methane emissions reduction in the energy sector; Mercury: dental amalgam and other mercury-added products subject to manufacturing, import and export restrictions; Strengthening the CO2 emission performance targets for new heavy-duty vehicles; Foodstuffs for human consumption: amending certain 'Breakfast' Directives; European environmental economic accounts: new modules; Union certification framework for carbon removals; Standards for equality bodies in the field of equal treatment and equal opportunities between women and men in matters of employment and occupation; and other topics.

Voting Session

Wie kann die EU ihr Wirtschaftsmodell reformieren, damit die Verbraucher und der Planet davon profitieren? Aimilios in Belgien und Laetitia in Frankreich haben (einen Teil) der Antwort!

Aimilios und sein Watt4Ever-Team bereiten alte Elektroauto-Batterien wieder auf, um daraus neue Energiespeichersysteme herzustellen. So erhalten die Batterien ein zweites Leben und sparen wertvolle Rohstoffe und Energie, während sie gleichzeitig die Umwelt nicht zusätzlich belasten.

Laetitia und „Halte à l'Obsolescence Programmée“, oder HOP („Stop Planned Obsolescence“), setzen sich dafür ein, dass Alltagsprodukte länger halten und besser repariert werden können.

Das Europäische Parlament unterstützt EU-weite Maßnahmen zur Förderung einer Kreislaufwirtschaft, eines Rechts auf Reparatur und eines besseren Recyclings von Rohstoffen, um die Verschmutzung des Planeten zu vermeiden und den Geldbeutel zu schonen.

EU-Programme wie Horizont Europa sowie Fonds für die ländliche und regionale Entwicklung sorgen dafür, dass solche Projekte die nötigen Mittel erhalten.

Eine Wirtschaft, die für die Verbraucher und den Planeten funktioniert: Das sind Aimilios und Laetitia - 9:16 EE24

Eine Wirtschaft, die für die Verbraucher und den Planeten funktioniert: Das sind Aimilios und Laetitia - EE24

Haben Sie jemals einen Beitrag in den sozialen Medien gelesen, der Sie wirklich wütend oder traurig gemacht hat? Oder der zu schön war, um wahr zu sein? Haben Sie darüber nachgedacht, ob es wahr ist?
Menschen, die Desinformationen veröffentlichen, nutzen starke Gefühle, um uns zu manipulieren und ihre Botschaft zu verbreiten.
Das Team für Kommunikation des Europäischen Parlaments hilft Ihnen, zu verstehen, wie sie das tun und wie Sie vermeiden können, in ihre Falle zu tappen.

Wie Desinformation funktioniert – Gefühlsmanipulation - 16:9 EE24

Wie Desinformation funktioniert – Gefühlsmanipulation - 9:16 EE24

Umweltfreundlich, biologisch abbaubar, klimaneutral... In den letzten Jahren haben viele Unternehmen ihre Umweltfreundlichkeit übertrieben oder falsch dargestellt und die Verbraucher mit übertriebenen Angaben zur Umweltverträglichkeit oder Haltbarkeit in die Irre geführt. Das geht so weit, dass diese Praxis zu dem Begriff „Greenwashing“ geführt hat. Das Parlament hat dafür gestimmt, „Greenwashing“ zu verbieten und den Verbrauchern klare und leicht zugängliche Informationen über die Nachhaltigkeit zu geben. Erfahren Sie mehr in unserem kurzen Erklärungsvideo.

Neue EU-Vorschriften zur Verhinderung von Greenwashing, entschlüsselt

Following a debate on Monday, MEPs will adopt on Tuesday their position on new rules to verify and pre-approve green marketing claims to protect consumers from misleading ads. Andrus ANSIP (Renew, EE) and Cyrus ENGERER (S&D, MT), co-rapporteurs hold a press conference on this topic.

EP Press conference by Andrus ANSIP (Renew, EE) and Cyrus ENGERER (S&D, MT), co-rapporteurs on Green Claims Directive

Have you ever asked yourself: Why the EU? What’s it for? Why does it matter?   
 
In an increasingly fractious world, the EU is a powerful bloc representing 450 million Europeans, making sure your voice is heard on the world stage. 

What it means to be part of the EU can be summed up in a few words – we are stronger together!    
 
What’s the point of the EU? Find out in our short explainer!

The importance of the EU - VT EE24

The importance of the EU - 4-5 EE24

The importance of the EU -16:9 EE24

Once elected, Members of the European Parliament have an important job to do. They are the eyes, ears and voices of Europeans in the Parliament. You vote for them, then they vote for you!

Sitting in parliamentary groups, a bit like parties in national parliaments, MEPs listen to people’s concerns, debate, consult with interested parties and vote on laws.

Find out more about the role of MEPs!

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