Chaque année, le 15 mars, nous célébrons la Journée mondiale des droits des consommateurs. Cette journée a pour but de sensibiliser le public aux droits et à la protection des consommateurs dans le monde entier. Au sein de l’Union européenne, le Parlement joue un rôle crucial dans la protection de ces droits. Avec plus de 450 millions de consommateurs européens, il est essentiel de garantir l’égalité de traitement, la transparence et la sécurité sur le marché. Découvrons comment vos droits en tant que consommateur sont protégés dans l’Union européenne.

Journée mondiale des droits des consommateurs

To help consumers to make healthier food choices, the European Commission wants producers of foods and drinks to display clear nutritional information on the front-of-pack. But this may not be so simple… Some Member States have already introduced their own labelling schemes to mark “healthy” products but will the EU win the battle at European scale?

EPRS policy podcast - Nutrition labelling schemes used in Member States

The EU has some of the strongest rules on consumer protection in the world! But sometimes, it can be difficult to enforce them… So, what can you do, as European consumer, if you’re not getting value for money? Get to know your rights!

EPRS policy podcast - Enforcement of consumer protection

Launched in 1962, the EU’s common agricultural policy (CAP) is a partnership between agriculture and society, and between Europe and its farmers. It aims to: support farmers and improve agricultural productivity, ensuring a stable supply of affordable food; safeguard European Union farmers to make a reasonable living; help tackle climate change and the sustainable management of natural resources; maintain rural areas and landscapes across the EU; keep the rural economy alive by promoting jobs in farming, agri-food industries and associated sectors.

The CAP is a common policy for all EU countries. It is managed and funded at European level from the resources of the EU’s budget. CAP 2023-27 To consolidate the role of European agriculture for the future, the CAP has evolved over the years to meet changing economic circumstances and citizens’ requirements and needs.

The CAP 2023-27 entered into force on 1 January 2023.&nbsp;Support for farmers and rural stakeholders across the 27 EU countries is based on the CAP 2023-27 legal framework and the choices detailed in the&nbsp;CAP Strategic Plans, approved by the Commission. The approved Plans are designed to make a significant contribution to the ambitions of the&nbsp;European Green Deal,&nbsp;Farm to Fork Strategy&nbsp;and&nbsp;Biodiversity Strategy.

Common agricultural policy (CAP)

EU rules on product safety are defined in the General Product Safety Directive (GPSD). Under the directive a product is safe if it meets all statutory safety requirements under European or national law. If there are no regulations or EU standards referenced in the Official Journal of the European Union, the product's compliance is determined according to other reference documents such as other European standards, national or international standards, Commission recommendations, or codes of practice. The General Product Safety Directive applies to consumer products when there are no specific provisions with the same objective in the rules of EU Law governing the safety of the products concerned. That means it applies totally to products such as child care articles or certain COVID-19 related products, such as sanitising gels and certain type of face masks and only residually to products where sectorial legislation exists such as pharmaceuticals and medical devices. Businesses must: only place products which are safe on the market, inform consumers of any risks associated with the products they supply, make sure any dangerous products present on the market can be traced so they can be removed to avoid any risks to consumers. MEPs want more stringent EU rules to protect children Existing rules and market surveillance activities should be strengthened to ensure the safety of all toys sold on the EU market, including from non-EU countries and online.

In March 2023 MEPs, also endorsed the revised rules on product safety of non-food consumer products. The new regulation aligns the existing General Product Safety Directive with the latest developments in digitalisation and the surge in online shopping.

In this Plenary MEPs are set to vote on their position on a proposal to revamp EU legislation on toy safety. The update of the current directive aims to respond to the increase in online shopping and the use of digital technologies, among other challenges. The proposed regulation extends EU bans on harmful chemicals in toys to include endocrine disruptors and makes it easier for consumers to access safety information, for example via a QR code.

Consumer product safety

The European Parliament has always been a strong advocate of passenger rights irrespective of the mode of transport used. Its main aim is now to ensure that the texts adopted in recent years are properly applied.

Common rules have been drawn up in an effort to ensure that passengers receive at least a minimum level of assistance in the event of serious delays to or cancellation of their journey, irrespective of the mode of transport used, and, in particular, to protect more vulnerable travellers. The rules also provide for compensation schemes. A wide range of derogations may be granted for rail and road transport services, however, and court actions challenging the application of the rules are still common.

See more on this topic by visiting our <a href="https://multimedia.europarl.europa.eu/en/passenger-rights-8th-parliamentary-term_9702_pk">package</a> for the 8th parliamentary term.

Passenger rights

GMO stands for genetically modified organisms. They are organisms whose genetic material has been artificially modified in order to give it a new property. For example, this could be to make it easier for a plant to resist a disease, insects or drought, or to increase crop productivity.

The EU's GMO legislation stems from 1990 when the first two directives concerning GMOs came into force. Both original directives have since been updated, but the definition of a GMO has remained unchanged. This is causing problems for new techniques developed since then. New plant genetic modification techniques, referred to as 'gene editing' or 'genome editing', have evolved rapidly in recent years, allowing much faster and more precise results than conventional plant-breeding techniques. They are seen as a promising, innovative field for the agri-food industry, offering great technical potential.There is, however, considerable debate as to how these new techniques should be regulated, and whether some or all of them should fall within the scope of EU legislation on genetically modified organisms (GMOs).

See more on this topic by visiting our <a href="https://multimedia.europarl.europa.eu/en/genetically-modified-organism-8th-parliamentary-term_6504_pk">package</a> for the 8th parliamentary term.

Genetically modified organism

Voting session

The Internal Market and Consumer Protection Committee votes on an update to EU rules on the safety of toys to better protect children and tackle the new challenges brought about by e-commerce and new technologies such as AI. The proposed regulation introduces new bans on the most harmful chemicals such as endocrine disruptors and a digital product passport to facilitate safety checks

IMCO vote on Toy safety

EP Plenary session - Product safety and regulatory compliance in e-commerce and non-EU imports

EP Plenary session - A stronger Europe for safer products to better protect consumers and tackle unfair competition: Boosting EU oversight in e-commerce and imports

Press conference on Green Claims Directive

EP Plenary session - Data collection and sharing relating to short-term accommodation rental services

Breakfast directive - illustration

EP Plenary session - Gender aspects of the rising cost of living and the impact of the energy crisis

EP Plenary session - Empowering consumers for the green transition

IMCO Public Hearing Online safety of vulnerable consumers (minors)

Sandro GOZI (Renew, FR), and Tiemo WÖLKEN (S&D, DE), hold a press conference on the reaction to the cancellation of the last trilogue on green claims directive, as co-rapporteurs. This transcription is a result of an automatic process. Please check against delivery.

Press conference by Sandro GOZI (Renew, FR), and Tiemo WÖLKEN (S&D, DE), co-rapporteurs, on the reaction to the cancellation of the last trilogue on green claims directive

This infoclip delves into the main aspects of the upcoming regulation on toys safety, which will replace the current directive dating 2009. The new legislation aims to reduce the high number of unsafe toys in the EU, especially those sold online or imported from non-EU countries. Toys should not contain any carcinogenic substances, endocrine disruptors, or PFAS. Digital product passports will help speed up customs checks and improve consumers’ access to safety information. In March 2025, the European Parliament and Council reached a provisional agreement on new EU toy safety rules to enhance the protection of children’s health and development. The deal strengthens the role of economic operators in improving toy safety, and clarifies requirements for safety warnings and the digital product passport.

Infoclip: Enhancing toys safety

Following European elections in May 2019, the Parliament held its constituent session on 2 July 2019. Parliament, Council, and the Commission identified common priorities and committed to deliver on before the 2024 European Elections. With the series of videos "European Parliament’s priorities and achievements (2019-2024)", have a look back at the different legislative and political achievements reached by the EP. Parliament and Council approved new rules for recycling and producing sustainable batteries and reducing packaging waste. MEPs voted on a series of proposals to limit food and textiles waste. MEPs with the Council on an extensive revamp of the Eco-Design Directive for products to last longer and be easier to repair, upgrade and recycle. They also reached a deal on new rules on the right to repair.

European Parliament’s priorities and achievements (2019-2024): Consumer policies

MEPs debate and take a final vote on the reform of the EU electricity market to protect consumers from sudden price shocks and on new rules to facilitate the uptake of renewable and low-carbon gases, including hydrogen, on the EU’s gas market. Closing statements by Didier REYNDERS, European Commissioner for Justice, Jerzy BUZEK (EPP, PL), Jens GEIER (S&D, DE), and Nicolás GONZÁLEZ CASARES (S&D, ES), Rapporteurs.

Reform of the energy and electricity markets: Closing statements by Didier REYNDERS, European Commissioner for Justice, Jerzy BUZEK (EPP, PL), Jens GEIER (S&D, DE), and Nicolás GONZÁLEZ CASARES (S&D, ES), Rapporteurs

MEPs debate and take a final vote on the reform of the EU electricity market to protect consumers from sudden price shocks and on new rules to facilitate the uptake of renewable and low-carbon gases, including hydrogen, on the EU’s gas market. Second part of MEPs debate.

Reform of the energy and electricity markets: MEPs debate (part 2)

MEPs debate and take a final vote on the reform of the EU electricity market to protect consumers from sudden price shocks and on new rules to facilitate the uptake of renewable and low-carbon gases, including hydrogen, on the EU’s gas market. First part of MEPs debate.

Reform of the energy and electricity markets: MEPs debate (part 1)

MEPs debate and take a final vote on the reform of the EU electricity market to protect consumers from sudden price shocks and on new rules to facilitate the uptake of renewable and low-carbon gases, including hydrogen, on the EU’s gas market. Opening statements by Jerzy BUZEK (EPP, PL), Jens GEIER (S&D, DE), Nicolás GONZÁLEZ CASARES (S&D, ES), Rapporteurs, Maria GRAPINI (S&D, RO) on behalf of IMCO Committee, Didier REYNDERS, European Commissioner for Justice. This transcription is a result of an automatic process. Please check against delivery.

Reform of the energy and electricity markets: opening statements by Jerzy BUZEK (EPP, PL), Jens GEIER (S&D, DE), Nicolás GONZÁLEZ CASARES (S&D, ES), Rapporteurs, Maria GRAPINI (S&D, RO) IMCO Committee and Didier REYNDERS, EU Commissioner for Justice

MEPs vote on the following topics: Laying down additional procedural rules relating to the enforcement of Regulation (EU) 2016/679; New Regulation on Construction Products; Amending Directive 2013/34/EU as regards the time limits for the adoption of sustainability reporting standards for certain sectors and for certain third-country undertakings; Methane emissions reduction in the energy sector; Mercury: dental amalgam and other mercury-added products subject to manufacturing, import and export restrictions; Strengthening the CO2 emission performance targets for new heavy-duty vehicles; Foodstuffs for human consumption: amending certain 'Breakfast' Directives; European environmental economic accounts: new modules; Union certification framework for carbon removals; Standards for equality bodies in the field of equal treatment and equal opportunities between women and men in matters of employment and occupation; and other topics.

consumers' protection (T)

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